Last updated: April 2026
In compliance with the disclosure requirements set forth in current regulations, the following identifying information regarding the website owner is provided to users:
This Legal Notice governs access to and use of the website deseolab.com, which is owned by Deseo Web Services OOD, a company duly incorporated and registered under Bulgarian law (OOD, equivalent to a limited liability company).
Access to and/or use of this website confers the status ofuser, who, by accessing and/or using the site, accepts the terms of use set forth herein. These terms of use shall apply regardless of any general terms and conditions that may be mandatory.
All content on this website, including but not limited to text, photographs, graphics, images, icons, logos, trademarks, trade names, designs, technology, software, and any other material eligible for protection, is the property ofDeseo Web Services OODor third parties who have authorized its use, and is protected by applicable intellectual and industrial property laws.
The reproduction, distribution, public communication, adaptation, or any other form of exploitation of the content is expressly prohibited without the express written authorization of the copyright holder.
Deseo Web Services OODis not liable for:
Damages resulting from the user's misuse of the website.
The presence of viruses or other harmful elements in the content that could cause damage to computer systems.
Any lack of availability, continuity, or failure in accessing the website due to causes beyond the owner's control.
The content of third-party websites that can be accessed vialinks on this site.
The inclusion of a hyperlink does not imply, under any circumstances, the existence of any relationship betweenDeseo Web Services OODand the owner of the website on which the link appears, nor does it imply the owner’s acceptance or approval of its content or services.
These terms and conditions are governed by Bulgarian law and applicable European Union regulations. For the resolution of any dispute arising from access to or use of the website, the parties submit to the competent courts of the city ofSofia (Bulgaria), unless applicable law mandatorily designates a different jurisdiction.
In accordance withRegulation (EU) 2016/679 of the European Parliament and of the Council (GDPR)and theBulgarian Personal Data Protection Act (PDPA, as amended in 2018), we hereby inform you:
Depending on the service requested, we may collect the following categories of personal data:
Personal information:first name, last name, company
Contact information:email, phone
Browsing data:IP address, browser type, pages visited (via cookies)
Billing information:billing address, tax ID number (if services are contracted)
Communication data:content of messages sent via contact forms
Other information:any information that the user chooses to share voluntarily
Personal data will be retained for the period strictly necessary for each purpose:
Contact information and inquiries:up to 3 years from the last communication
Contractual data:for the duration of the contract and an additional 5 years for tax purposes
Newsletter data:until the user withdraws their consent
Browsing data:as set forth in the Cookie Policy
Your data will not be disclosed to third parties unless required by law. However, we may share your data with the followingdata processorsthat provide services toDeseo Web Services OOD:
All data processors have signed the contractual guarantees required by the GDPR.
In the event of data transfers to countries outside theEuropean Economic Area (EEA),Deseo Web Services OODguarantees that such transfers are carried out in accordance with the appropriate safeguards provided for in the GDPR, in particular through theStandard Contractual Clauses (SCCs)approved by the European Commission or, where applicable, on the basis of anadequacy decision.
Under the GDPR and Bulgarian law, you have the right to:
Access(Art. 15 GDPR): Find out what data we process about you
Rectification(Art. 16 GDPR): correcting inaccurate or incomplete data
Erasure(Art. 17 GDPR): Request the deletion of your data ("right to be forgotten")
Restriction of processing(Art. 18 GDPR): requesting the restriction of processing in certain circumstances
Data portability(Art. 20 GDPR): to receive your data in a structured, commonly used format
Right to object(Art. 21 GDPR): to object to processing based on legitimate interests
Withdrawal of consent: at any time, without retroactive effect
How can you exercise your rights?
You can exercise your rights by sending an email to hello@deseolab.com with the subject line "Exercise of GDPR rights," attaching a copy of your ID.
We will respond within30 calendar days.
If you believe that the processing of your data does not comply with the GDPR, you have the right to file a complaint with the competent supervisory authority in Bulgaria:
Commission for Personal Data Protection (CPDP)
Address: 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia, Bulgaria
Website: www.cpdp.bg
Email: kzld@cpdp.bg
Under theBulgarian Personal Data Protection Act, the minimum age of consent for data processing is14. If we are informed that we have collected data from a minor without proper parental consent, we will proceed to delete it immediately.
Deseo Web Services OODhas implemented the necessary technical and organizational measures to ensure the security of personal data and to prevent its alteration, loss, unauthorized access, or unauthorized processing, in accordance with the provisions of Article 32 of the GDPR.
This Privacy Policy may be amended to reflect changes in legislation, case law, or our services. The "Last Updated" date at the top of the document will indicate when the policy was last revised. In the event of substantial changes, we will notify you through the means available to us.